Thank you for visiting Fletchers Carpets and Bespoke Rugs.
We value your privacy and are committed to protecting your personal information.
We collect, use and are responsible for certain personal information about you. For the purposes of data protection law, Fletchers Carpets Ltd acts as the data controller, meaning we determine how and why your personal information is collected, used and stored.
Information we collect:
We may collect the following types of personal information
Full Name, Telephone Number and E-mail Address: This information will be voluntarily provided by yourself, through various correspondence or via our "Contact us" enquiry form
Home Address: You will voluntarily give us your home address, as this is needed to complete site visits, as well as sending samples, delivery of rugs or our supply-only carpets.
We may collect messages or enquiries that you submit through our "Contact Us" form or other communication channels.
We use Google Analytics to collect information about how visitor use our website, these may include IP address, device information and browsing behaviour. This is used to analyse website traffic and improve user experience.
How we use your information:
We use your information for the following purposes:
Disclosure of your information:
We do not see or trade your information to third parties, however we may share your information to comply with legal obligations such as responding to legal requests or court order.
We occasionally use your name only, when uploading a review to our website. We will obtain written permission from yourselves prior to this.
Photography:
Following completion of the work we do, we may asked for your permission to take photographs in your home to be uploaded to our website. We will obtain written permission prior to taking any photograph and will ensure no identifying features can be seen.
Data Storage:
Any personal information you provide to us, such as your name, address, telephone number and email address, is used to enable us to prepare estimates and provide our sales, installation etc.
Your information is stored securely on our business computer systems, which are protected by appropriate technical and organisational security measures, including anti-malware software managed by our IT provider.
Although we make every effort to safeguard your data against unauthorised access, loss, misuse or disclosure, we cannot guarantee absolute security, due to today's technical advancements.
Contact Us:
If you have any questions about this policy or the information we hold about you, please contact us.
Business Name: Fletchers Carpets and Bespoke Rugs Ltd (trading as Fletchers Carpets Ltd.)
Telephone: 07779100353
Email: sales@fletcherscarpetsrugs.co.uk
Website: www.fletcherscarpetsrugs.co.uk